An Awaab's Law response. Built to grow with the law.
MouldWatch exists to help landlords meet a legal duty - and prove it. The law starts with damp and mould, so we do too: see the risk weeks early, respond inside the statutory windows, fix the real cause, and keep the record that shows it. As Awaab's Law widens through Phase 2 and 3, the same sensors, the same field force, and the same record are built to widen with it.
MouldWatch launches with a contracted programme of more than 3,000 homes across four housing associations in England and Wales, beginning with 724 homes in Kent. Built for Awaab's Law in England and the WHQS hazards rule in Wales.
One response, three specialists.
Spotting risk early is one discipline. Investigating and fixing homes is another. Certifying that the people doing the work are competent is a third. MouldWatch puts all three under one service - so there is one contract, one record, and one accountable answer when a regulator asks what happened.
Tether
Tether (TetherHQ Limited) is a healthy-building sensor and software company, with technology in use across offices, factories, shops, and homes. Its sensors and mould-risk model - fine-tuned for the way British homes are built - are what see a problem coming weeks early, and its platform is where every reading, alert, and action becomes one property record.
The sensors, the risk model, the platform, the record.
Quidos Group
Quidos Group is a UK compliance and building-safety specialist that has spent its history at the technical heart of UK housing. As a government-approved energy-assessment accreditation scheme, it understands what sits underneath damp and mould: why homes lose heat, why some cost so much to keep warm, and how a cold, hard-to-heat home slides into condensation and poor health.
The compliance heritage and the competence framework.
Quidos Protect
Quidos Protect is the response arm: a national platform for emergency response, facilities management, and remediation that already handles more than 80,000 calls and visits a year through its 24/7/365 operations centre in Cardiff - including home-emergency response for national insurance companies. For MouldWatch it brings a network of qualified surveyors and remediation teams across England and Wales, backed by structured damp-and-mould training and certification - from triage through investigation and root-cause repair to sign-off.
A national response platform, on call every day of the year.
How the three fit together on a live case - alert to investigation to fixed-and-proven - is the whole of how it works.
Damp and mould is where the law starts. Not where it stops.
Awaab's Law arrives in phases, and each phase brings more hazard classes under the same statutory clocks. We built MouldWatch for that whole horizon: the hazard classes that follow become sensor and data signals on the record you already hold, worked by the field force you already use, against the clock logic your team already knows.
Excess cold is where this partnership's depth shows most clearly. Reading indoor conditions alongside a home's energy performance - and acting on cold, hard-to-heat homes before they slide into damp - is exactly where Tether's data and Quidos's energy heritage meet. And the fix is not hypothetical: Quidos Protect already delivers heating and retrofit work on the ground, including under the Welsh Government's Optimised Retrofit Programme.
You procure once. The service grows as the law does - and as your homes need more.
Damp and mould, plus emergency hazards. The statutory clocks are already running - and this is where MouldWatch runs today, end to end.
Excess cold and heat, falls, structural collapse, fire, electrical hazards, and hygiene hazards join the same clocks.
The remaining HHSRS hazards, except overcrowding. The regime reaches its final shape.
The map is wider than England, too: Wales runs its own hazard clocks under the WHQS, Scotland's duties commence in October 2026, and the private rented sector follows under the Renters' Rights Act. The full horizon lives on the roadmap.
Awaab Ishak.
Awaab Ishak was a two-year-old who died on 21 December 2020 of a severe respiratory condition caused by prolonged exposure to mould in his family's flat in Rochdale, managed by Rochdale Boroughwide Housing. The coroner's inquest concluded in November 2022. Within weeks, the Regulator of Social Housing issued a regulatory notice against the landlord; within three months, government had announced the law that now bears his name.
Every alert this service fires, every case it closes, every home it stabilises is a small contribution to the outcome this law is meant to produce: children in homes that are safe to live in.
Start where the law starts. Grow as it grows.
We build Awaab's Law response programmes for social and private landlords in England and Wales - early warning, field response, and the audit-ready record, as one service you can hold to account.