Brief the board in minutes.
One view of damp-and-mould risk, where you stand with the Ombudsman and the Regulator, and how repairs are progressing, built from live readings in your homes.
MouldWatch gives the executive team and the board evidence that damp-and-mould risk is spotted early, acted on within the legal deadline, and fixed.
What your board has to answer for.
The Regulator, the Ombudsman, residents, and the board itself all want the same thing: proof that damp-and-mould risk is being handled in every home.
Regulator readiness
The Regulator's Safety and Quality Standard has been in force since 1 April 2024, and the Regulator aims to inspect providers with 1,000 or more social homes at least once every four years. The board signs the governance return - MouldWatch gives you the stock evidence behind it.
Ombudsman exposure
In 2024-25 the Housing Ombudsman upheld 71% of complaints and made 26,901 interventions, and complaints about repairs rose 43%. MouldWatch gives the board evidence from your own homes to show where you stand.
Resident safety assurance
Awaab's Law is a resident safety reform. The board needs to show that alerts were acted on, deadlines were met, and homes were checked after the fix and found safe, which installed sensors alone can't show.
Evidence in minutes
When a hard question comes from the Regulator, the Ombudsman, a journalist, or the board itself, the full evidence pack is ready in minutes. It holds every alert, visit, investigation, repair, and after-the-fix check, each with a time and date.
What goes to the board each quarter.
Every quarter, MouldWatch builds your board pack automatically. It shows risk by block, estate, and region; how many cases are on track, nearing the deadline, or past it; how fast risk is being resolved and whether the fixes last; and a one-page answer to "are we in a good place?" on Regulator and Ombudsman readiness. Share it as a PDF or a live link, and black out or add notes before you do.
The numbers your board is watching.
Housing Ombudsman determinations in 2024-25 - up 30% year on year
landlords with at least one severe maladministration finding in 2024-25
what poor housing in England is set to cost over the next 30 years, per BRE
A 30-minute brief, tailored to your homes and your governance cycle.
We walk the executive team and non-executives through a live view of a comparable portfolio, the board pack format, and where you'd stand with the Regulator. We don't bring a slide deck; we work from your own figures.